Frequently Asked Questions
Bamboo is an amazingly versatile material with a higher strength to weight ratio than steel or aluminium. It is strong, stif, beautiful and has great vibration absorption characteristics, resulting in a amazing and confortable ride.
Yes! We implement our special two-component coating system on our bikes to protect the bamboo from water and weather. Each frame receives 3 layers of the best varnish on the market.
The Diodra-S3 and Diodra-M8 come with a 2-year unlimited mileage warranty, for peace of mind that your bike is covered against manufacturing defects. Additionally, the frame itself is covered by a 5-year warranty.
Each bike is designed for low maintenance and durability, requiring minimal lubrication thanks to its belt drive system. This means you'll spend less time and money on upkeep.
Yes! You can use the dedicated Diodra smartphone app (Android or iOS) to access all data and statistics about usage and rides.
The charger connects to the rear wheel axle and takes only 3.5 hours to fully charge.Our engineered built-in battery offers a capacity of 300Wh or 4000 cycles.
The maximum combined weight of the bike, rider, and luggage should never exceed 100kg.
Yes, you are permitted to transport the bike using car-mounted bike racks. Just ensure that the grips are soft to prevent damage to the varnish. We recommend Thule ProRide or Thule FreeRide.
Any bike shop can carry out an inspection or general service. Most parts on the bicycle are readily available on the market and can be repaired or replaced by any bicycle shop. However, if there is an issue with the brakes, motor, sensors, or battery, please always contact Diodra Bikes first.